Services
The Fred Winter Centre offers a range of support services to include money advice, health and well-being support, practical housing advice, training, employment and volunteer opportunities. See each organisation’s information for service(s) provided.

Key to services

Key to services

Change Grow Live
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We will support you on your journey.
Change Grow Live Warwickshire is a recovery-focused drug and alcohol service with a full range of treatments and interventions designed to support people to take control of their recovery journey and achieve their recovery goals.
Our services include harm reduction, opiate replacement prescribing, residential and community detoxes, counselling, emotional support and assisted access to mutual aid. Support in accessing training, employment and housing will also be available.

Citizens Advice
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South Warwickshire Citizens Advice – what is it? Offering free, confidential, independent, and impartial expert financial inclusion support through our Money Advice Project, in partnership with the Stratford-upon-Avon Foodbank.

Orbit Better Days
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Orbit is one of the UK’s foremost housing groups, creating thriving communities for over 100,000 customers. We place our customers at the heart of what we do, continually invest in our communities and work collaboratively with our partners.
That’s why we’ll be in the Fred Winter Centre – giving customers the opportunity to visit our Better Days Hub. Our Better Days programme is about helping you to have a good day, every day. We support our customers beyond their residential needs and help thousands of people every year to find employment, improve their digital and money management skills and enhance their overall wellbeing.

P3
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In conjunction with Orbit Housing, P3 will be at the Fred Winter Centre, every Tuesday, offering advice to those whose tenancies are in jeopardy. We can also refer people to our two other services based in Stratford if further support is required.
Floating Support Stratford
Our county-wide floating support service is for adults over the age of 25 who need a package of support to manage and maintain their accommodation if it is at risk. This service will ensure people receive the right support, at the right time, and in the right place.
We can offer a bespoke package of support, centred around you and your life, to tackle the very reasons you are struggling to maintain their property.
Floating support is available to you at home if:
- You are aged 25 or over (or approaching 25 within the next 6 months)
- Your accommodation is at risk, you don’t feel safe where you currently live or if you are homeless / sleeping rough / sofa surfing
Street Outreach Stratford
Nobody should have to sleep on the streets. We can help support people who are rough sleeping, and often vulnerable and alone, to get off the streets and into stable and safe accommodation. We will help people access the services they need to get their lives back on track and realise their potential.

St Basils
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St Basils is commissioned by Warwickshire County Council to work with young people (16 – 25) in Stratford upon Avon to prevent homelessness.
Our community-based Progression Coaches we utilise the Fred Winter Centre to meet individuals in a safe environment to provide housing related support and deliver our employability and strength-based programmes tailored to groups of young people.
Our programmes will link young people with the local community in order to provide employment and training opportunities. The hub model enables St Basils to provide specialised advice and wraparound support to any young person in Stratford upon Avon in partnership with key agencies at the Fred Winter Centre.

Sth Warwickshire & Worcestershire Mind
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South Warwickshire and Worcestershire Mind’s aim is to offer services to support individuals to achieve personal mental health and wellbeing. We see everyone as an individual and consider their desires, situations, values, and social circumstances, through creating an inclusive culture for all – ensuring everyone is treated fairly and with respect.
We encourage people to take ownership of their own mental health through our wellbeing hub based at the Fred Winter Centre, offering one-to-one sessions, peer support groups, training and workshops alongside volunteering and employment opportunities.

Spring Housing Association
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Spring’s aim is to provide a pathway into affordable housing to adults with a history of homelessness. A dedicated team will work to create opportunities to access volunteering, training and employment as well as facilitating activities that promote happy and fulfilling lives.
We will provide accommodation with trauma informed and solution focussed support through partnership at the Fred Winter Centre and facilities for people who are living in precarious housing to access shower and laundry facilities.
The Fred Winter Centre will be host to vibrant community space for all to access with rooms available to hire for meetings and activities.

Stratford-Upon-Avon District Council
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The opening of the Fred Winter Centre by Spring Housing is a significant step in providing higher quality, settled, safe and secure accommodation for some of this group. The Council is already working closely with Spring Housing and providing financial support to ensure that the ‘Everyone In’ cohort, as well as others benefit from the accommodation provided and that there are a range of facilities and services in place to support residents and the wider community achieve their potential.
We are delighted to be working alongside partners at the centre and support the aspiration to deliver positive outcomes and joined up services. The Council will ensure that its housing service is accessible through the centre and that our expertise and resources are behind the Fred Winter Centre and those living and using the service, from day one.

Stratford-upon-Avon Food Bank
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We provide emergency food and support to local people in crisis.
We are best situated to support residents in and around Stratford-upon-Avon, Bidford-on-Avon, Henley-in-Arden, Snitterfield, Long Marston, Lower Quinton, Meon Vale, and Welford, but are happy to help anyone in receipt of Trussell Trust Foodbank voucher or voucher code.
We work using a referral system and partner with local organisations who can provide you with a foodbank referral and also offer support appropriate to your situation. Many of those agencies are listed below. All our referral agencies issue referrals by phone or email and, with notice, a delivery can be arranged.
Foodbank Referral Helplines
National Help Line: Many of our Referral Agencies are listed below but, if you can’t afford food, you can call the Trussell Trust National Helpline Number on 0808 2082138 (freephone) to speak to a trained and independent Citizens Advice agent – Monday to Friday, 9am to 5pm
Local Help Line: Please call 0300 330 1183 to speak to a local Citizens Advice South Warwickshire advisor who can also issue you with a food bank voucher.
Stratford Foodbank Contact Details
If you have trouble with either of these numbers contact us directly on 07736 929029 or email
